Delivery Information
Delivery Coverage
At Loomodex, we are committed to providing fast, reliable, and secure delivery services across Conakry and surrounding areas.
We currently deliver to:
- All communes and neighborhoods in Conakry
- Dubréka
- Coyah
- Manéah
- Kassa
Estimated Delivery Time
- Conakry: 24 to 48 hours
- Outside Conakry: 24 to 72 hours
Delivery timelines may vary depending on product availability, order confirmation, and operational conditions.
Delivery Fees
Delivery fees are calculated based on delivery zones:
- Central Conakry: starting from 15,000 GNF
- Extended areas: up to 20,000 GNF
- Outside Conakry: fixed at 30,000 GNF
The exact delivery fee is displayed at checkout before order confirmation.
Order Confirmation Requirement
To ensure efficiency and prevent fraudulent orders:
- All orders must be confirmed via phone call or WhatsApp
- Orders not confirmed within the required time may be automatically cancelled
Payment Methods
Supported payment methods:
- Cash on Delivery (COD)
- Orange Money
- MTN Mobile Money
Delivery Process
- Order placement
- Order confirmation
- Preparation and packaging
- Dispatch to delivery agent
- Delivery within the estimated timeframe
Failed Delivery Policy
Orders may be cancelled if:
- The customer is unreachable
- The delivery address is incorrect or incomplete
- The customer refuses the order upon delivery
Customer Support
For assistance, contact our support team via WhatsApp or phone.